Customer and Distributor Support
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Customer Service
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Sales & Distributors
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Phone: E-mail: Hours: |
1-888-543-3620 info@lifewireless.com M-F: 8AM - Midnight Sa: 8AM - Midnight Su: 8AM - Midnight |
To add more minutes find the nearest store carrying Life Wireless Recharges |
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Phone Replacement
Customer must call Customer Service to notify us of the lost, stolen, defective or damaged handset, accessory or SIM. SIM and accessories will be sent free of charge within the first 30 days. Customer must return the defective handset and, upon receipt of the defective handset, Life Wireless will ship a replacement handset along with a 2-week Unlimited PIN. If phone is damaged by customer, customer must return the damaged phone with payment of $20 and, upon receipt, Life Wireless will ship a replacement phone. In the event that the customer's handset is lost or stolen, customer must notify Life Wireless immediately. Customer is responsible for payment ($20) on the replacement handset. Upon receipt of payment for replacement phone, Life Wireless will ship a replacement handset.
31 days and longer after Activation:
Customer must call Customer Service to notify us of the lost, stolen,
defective or damaged handset, accessory or SIM. If the SIM card, charger or
battery is damaged, customer must pay $5 for each item needing replaced.
Customer must return the defective phone and, upon receipt of the defective
handset, Life Wireless will ship a replacement handset along with a 2-week
Unlimited PIN. If phone is damaged by customer, customer must return the
damaged phone with payment of $20 and, upon receipt, Life Wireless will ship
a replacement phone. In the event that the customer's handset is lost or
stolen, customer must notify Life Wireless immediately. Customer is
responsible for payment on the replacement handset. Upon receipt of payment
for replacement phone, Life Wireless will ship a replacement handset.
Phone Manuals
Find your handset manual here.
How To Add Time to Your Account:
After purchasing the Life Wireless PIN or PIN Card, use one of the following convenient options:
- Dial 7708183738 SEND and choose option 1, option 1 again, enter your PIN, confirm PIN with option 1. The system will notify you that the PIN has been redeemed. You will receive a confirmation text message confirming PIN redemption and next recharge date.
- Compose SMS Text message to 111. In message put recharge@pureprepaid.com <PIN>. Send message. You will receive a confirmation text message confirming PIN redemption and next recharge date.
At Life Wireless we are committed to providing unparalleled service and support. We welcome all qualified Distributors who can perform to a standard that exemplifies the highest values and ethics in business today. We work hard every day to ensure that each and every customer experience is of the highest quality in service and performance, thus maximizing the relationship for long-term customer value.
Distributor Contact:
If interested in becoming a distributor, send an email to sales@lifewireless.com or click the "Sign Up Now" button below.
Distributor Sign Up
If all this sounds attractive, and you are ready to sign up and start talking with us about your new-found potential, please click on the button below and fill in the necessary information we require to take the next step.
Sign Up NowLife Wireless is currently in need of Representatives in the following areas:
Arkansas - Benton, Craighead, Crawford, Faulkner, Miller, Pope, Saline, Sebastian, Washington, White Illinois - Champaign, Dupage, Kane, Lake, Macon, Madison, Rock Island, Sangamon, Will, Winnegago Minnesota (Retail Locations Strongly Desired) - Anoka, Becker, Clay, Crow Wing, Dakota, Kandiyohi, Olmsted, Otter Trail, Scott, Washington Missouri (Retail Locations Strongly Desired) - Boone, Buchanan, Clay, Greene, Jackson, Jasper, Jeffereson, Kansas City, Sedalia, Springfield, St. Charles, St. Francois, St. Joseph, St. Louis West Virginia - Berkeley, Cabell, Harrison, Marion, Mason, Mercer, Ohio, Putnam, Wayne, Wood Rhode Island - Bristol, Kent, Newport, Washington